Frequently Asked Questions
How often should I change the glue board?
The glue board should be changed every four weeks in order to prevent the drying of the glue and ensure maximum efficiency for your unit
How often should I change the UV tubes?
The tubes should be changed every 9 months as the UV output deteriorates after that period
How should I install the unit?
How should I install the unit?
To wall mount the unit, drill two screws into the wall (ideally two meters up from the ground) and mount the unit by positioning it onto the screws using the base brackets (optimum height is between 3ft to 5ft)
To free stand the unit, simply stand the unit on it’s rubber feet on a flat surface
Note: The unit should be stored in the darkest part of the room so do not position the unit close to any windows or sources of light.
If there is a fault, what should I do?
If there is a fault with your unit, just give us a call and this will be taken care of for you.
Where can I purchase replacement glue boards?
You can purchase all types of glue board required for your device in our website.
Where can I purchase replacement UV light tube?
You can purchase all types of required UV light tube for your device in our website.